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Accessibility statement for SEAtS Software Mobile App and Web Services

Updated at 15/04/24

SEAtS Approach to Accessibility Compliance

SEAtS Software strives to meet the accessibility standards for its platform and services. We follow the national laws that implement the European Union Directive 2016/2102 on the accessibility of websites and mobile applications. This statement covers the accessibility of SEAtS Software websites on the seats.cloud domain.

Accessibility laws are regulations that aim to ensure that people with disabilities can access information and services on the web. Different countries have

different laws and policies regarding web accessibility, but many of them are based on the Web Content Accessibility Guidelines (WCAG) developed by the World Wide Web Consortium (W3C).

Most of the accessibility legislation globally mandates that government agencies and their agents (including software providers) comply with WCAG as a minimum standard for web accessibility.

Compliance Status

We strive to comply with the following accessibility laws and equivalent legislation in other countries in which we operate:

  • Ireland: Disability Act 2005 and the European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020
  • UK: Equality Act 2010 and the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018
  • USA: The Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.
  • Canada: Accessible Canada Act, which aims to make Canada barrier-free by 2040
  • Australia Disability Discrimination Act 1992 (DDA), which requires equal access for people with disabilities in various areas.
  • New Zealand Human Rights Act 1993 and the New Zealand Bill of Rights Act 1990.

 

How we make our software accessible

We aim to make this website accessible to everyone. For example, you should be able to do these things:

  • Adjust the colours for better contrast.
  • Zoom up to 300% without losing any text.
  • Use only a keyboard to navigate most of the website.
  • Use speech recognition software to navigate most of the website.
  • Use a screen reader to listen to most of the website.

We also review text and content on our services to make it as clear and easy to understand as possible.

  • SEAtS mobile and cloud products and services are partially compliant with WCAG 2.1 AA.
  • Items that are currently not compliant with the standard are detailed in this section.
  • These items are currently under review/remediation by the SEAtS Accessibility Team.

From time to time the SEAtS platform may have intermittent non-compliance issues due to changes in source code third party accessibility tools or standard updates. These will be notified here.

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

Most instances relating to rules listed below have been resolved across the websites with a small number remaining.

SEAtS estimate the remaining issues will be resolved in Q2 2024.

Reflow (1.4.10)
Keyboard (2.1.1)
Focus Visible (2.4.7)
Error Identification (3.3.1)
Labels or Instructions (3.3.2)

This statement was prepared on 5/01/2021.
A self-assessment was used to prepare the statement.
The statement was last reviewed on 15/04/2024.

For any feedback or to notify SEAtS of any problems not listed in this statement please contact support@seatssoftware.com.

The compliance team will be responsible for processing requests sent through this feedback medium.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations.

If you are not satisfied with our response, or just wish to raise a specific concern, contact the Equality Advisory and Support Service (EASS) Enforcement procedure.

If you have any questions on accessibility please don’t hesitate to contact us.