Charter Oak support their academic advisors

Charter Oak is Connecticut’s public online college offering master’s, bachelor’s and associate degree programs for adults. The college was established in 1973 by the Connecticut legislature and is accredited by the New England Association of Schools and Colleges, and by the Connecticut Board of Governors for Higher Education.

The Challenge

Charter Oak has always prided itself on the quality of academic advising they offer their students. In order to make the most of this service, they needed a student success solution that would do the heavy lifting identifying students that are in need of support.

Objective
Track attendance and student performance in order to establish early alert systems for rapid intervention.

The Solution

SEAtS Software combines their products to form a single platform solution with live attendance monitoring and reporting, targeted student support, and automated communications for better outcomes.

• SEAtS Attend – is captured using the SEAtS student mobile app connected to iBeacon’s located in each class. Students simply click a button on their mobile app and the iBeacon confirms their attendance. Lecturers have the option to manually attend students if necessary.
• SEAtS Alert – notifies faculty when student engagement in their studies drop or change suddenly so the student support team can reach out as soon as possible.
• SEAtS Retain – streamlines student case management by giving academic advisors one secure place to store student information, manage cases, and distribute communications.

The Impact

The biggest impact for Charter Oak following the successful implementation of the SEAtS Education Success Management platform is the time saved. Academic advisors now spend less time searching for students in need of support and more time advising them.

SEAtS paperless attendance registers has improved class efficiencies with no time wasted passing around attendance sheets, or calling a roll.

Another benefit that wasn’t expected from the initial solution spec was that the attendance reports generated from SEAtS exceeded requirements for financial aid reporting.