Personal tutor working with international student to keep them on track to graduation
HIGHER EDUCATION / SUPPORT STAFF

Provide more proactive student support.

As personal tutors, student advisors, case managers, and student support staff, your primary goal is to help students succeed academically, socially, and personally. However, managing a large number of students and keeping track of their progress can be challenging. Streamline your workflows, automate routine tasks, and act on insights into student performance and behaviour.

A powerful engagement platform

Deliver personalised support to your students while reducing your workload and administrative burden. Whatever your student support role, we can help you achieve your objectives.

Personal Tutoring

Benefit from a 360-degree view of each student’s academic and non-academic progress, enabling you to identify at-risk students early on and intervene proactively to support them. You can schedule one-on-one meetings with students, track their attendance and participation, monitor their assignment submissions and grades, and communicate with them via email or SMS. You can also use SEAtS to collaborate with other tutors, advisors, and support staff to ensure that your students receive holistic and consistent support.

Support staff working with student during scheduled mentor meeting.
Support staff working together to create personalised pastoral care plans for their students.

Pastoral Care

Help address the non-academic needs of your students, such as mental health, well-being, financial aid, and accommodation. You can use SEAtS to create individual care plans for students, monitor their engagement with support services, and track their progress towards achieving their personal goals. You can also use SEAtS to communicate with other stakeholders to ensure that your students receive the necessary care and attention.

Support Staff

Easily manage a wide range of student support services, such as disability services, career development, international student support, and academic skills development. You can use SEAtS to create custom workflows and forms for each service, automate appointment scheduling and reminders, and generate reports and analytics to measure the effectiveness of your interventions. You can also integrate with external systems, such as learning management systems, CRM systems, or financial aid systems, to provide a centralised platform for staff.

Student support team member building custom workflows to automate case management student outreach and report generation
Student support team investigating student engagement and opening manual case intervention with task assignment

Academic Advising

Provide timely and accurate advice to your students on their academic progress, course selection, and career planning. You can use access real-time data on student performance, attendance, and engagement, and use this data to identify areas of improvement and recommend appropriate actions. You can also collaborate with other advisors, faculty, or employers to ensure that your students receive relevant and up-to-date information about their academic and career prospects.

6 key features for student success

We want to help you focus on what you do best, supporting students.

One Platform

Navigate your existing systems and reduce the effort involved with jumping between systems manually piecing together a student’s engagement. This is all done in the background and represented in one place.

Early Alert System

Identify students who are struggling academically or are at risk of dropping out early. The system uses data analytics and predictive modelling to detect early warning signs, allowing you to intervene before it’s too late.

Attendance Monitoring

Track attendance and monitor student engagement in real-time. You can view attendance data for individual students or groups of students and receive alerts if a student misses a class or falls below a certain attendance threshold.

Case Management

Create and track cases, assign tasks, and communicate with other staff members involved in the case. This feature helps you to manage complex cases more efficiently and provide a better level of support to students.

Student Engagement

Use a range of tools to help you engage with students and keep them informed about their academic progress. You can send automated messages, reminders, and notifications to students, as well as provide access to support services.

Reporting & Analytics

Track student progress, monitor engagement, and identify areas for improvement. Generate reports on attendance and academic performance as well as create custom reports to meet your specific needs.

From the student perspective

How does this affect students directly? Here are some benefits that students can expect:

Personalised Support

SEAtS enables you to provide support to students based on their individual needs and circumstances. This helps to ensure that students receive the support they need to achieve their academic goals.

Improved Communication

Our platform allows you to communicate more effectively with students, providing them with timely and relevant information about their academic progress and support services available to them.

Increased Engagement

We help student facing support services to increase student engagement by providing them with access to academic resources, support services, and personalised feedback from tutors.

Better Outcomes

By providing personalised support and increasing student engagement, SEAtS can help to drive improvements in academic outcomes, including retention rates and graduation rates.

The student perspective on SEAtS

Hear from our users

“SEAtS has truly let us view how our student population is engaging with their classes and online materials, and shown us how we can change what we’re doing to support them more proactively.”

Jane HargreavesStudent Systems & Engagement Manager, Kingston University

“SEAtS have allowed Solent to proceed with their vision of using data to support students, to support future learner analytics and in support of wider retention and achievement aims.”

Caroline BarfootHead of Student Experience, Solent University

Start simplifying administration today!

If you’re interested in learning more, please contact us today.