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Microsoft Teams Integration
Microsoft Teams SEAtS Integration

Dublin, Ireland – October 15th, 2024

SEAtS is excited to announce a new feature that enhances student communication: the ability to initiate a Microsoft Teams chat directly from the SEAtS platform! This innovative addition improves the seamless integration of communication tools for universities, making it easier than ever for educators to engage with their students.

With many institutions utilising Microsoft Teams, SEAtS recognises the importance of simplifying communication channels. The new Teams Chat button enables two-way conversations without the hassle of switching between multiple platforms, ultimately streamlining workflows and saving time.

Key Features of the Teams Chat Integration:

Teams Chat Button: Educators can now start a chat with students directly from their profile or case details page in SEAtS, facilitating immediate and effective communication.

Permission-Based Access: The visibility of the Teams Chat button is governed by a new “Teams Chat” permission in the student’s section of user permissions, ensuring appropriate access.

Included in RETAIN & RETAIN+ Plans: This feature is available exclusively to users subscribed to our RETAIN and RETAIN+ plans, reinforcing our commitment to providing top-tier services to our customers.

Smart Button Behaviour:

  • Active: If a student has a university email, the button will be clickable, displaying the tooltip: “Chat via Teams.”
  • Inactive: If a student does not have a university email on file, the button will be disabled, with a message indicating: “Teams chat is unavailable as no organisational email has been provided for this student.”

We are thrilled to introduce the Teams Chat feature, which allows educators to engage with students more effectively right from the SEAtS platform. This integration simplifies communication, ensuring that our users can focus on what matters most—supporting student success.”

Sam BanksHead of Product at SEAtS

What's Next?

SEAtS is committed to continuous improvement and innovation. In future updates, we’ll expand this integration to allow scheduling Microsoft Teams meetings directly from the SEAtS platform, further streamlining communication between educators and students.

We’re confident this feature will enhance your ability to engage with students, and we’d love to show you how. Reach out to our team for more information or to arrange a demo.

Visit www.seatssoftware.com or contact us at info@seatssoftware.com for more details.

About SEAtS Software

SEAtS Software has been helping institutions around the globe boost student retention rates and improve overall outcomes through actionable insights. SEAtS has a proven record of supporting institutions to track key progress lead indicators across many different strategic programs and corporate governance metrics, including stakeholder and legal compliance, duty of care, sustainability, equality & diversity, and access to education. SEAtS is a Microsoft Education Alliance and Gold Preferred Solution Partner.

Find out more: SEAtS Software