Streamline student case management.
Monitor student wellbeing and academic progression, all the way to graduation.
Assign open cases to Student Support Staff.
Take action! Decide what the appropriate next steps are to resolve this intervention.
Close the intervention when you are satisfied with the outcome.
One place for student success
SEAtS Retain puts everything related to each student’s success in one place for relevant case managers and advisors. Keep visibility over student wellbeing in online learning.
Create & Review Cases
View open cases and create manual case interventions.
Automate Interventions
Trigger emails as students progress through pre-determined stages.
Keep Data Private
Users see data that is deemed relevant for them by the SEAtS customer admin.
Manage cases from one dashboard
Use out of the box case management dashboards or customize your own. Learn more.
Keep student information up to date
Store student background information in their individual profile.
Track student wellbeing, stage by stage
Set pre-determined stages to automate case escalation and de-escalation, as well as, facilitate outreach. Learn more.
Easily group related students
Use custom tags to filter and track specific cohorts of students, e.g. students who are a cause for concern.
Create a dialogue with struggling students
Review student intervention history and create appointments via student mobile notification.
Student case management, your way
Build custom workflows, rename or add tabs, and create specific data charts to suit your institution.
The benefits to your institution
Give case managers the actionable insights they need to make interventions.
Discrete, effective student support
With field level security, case managers, academic staff, and advisors can only see the student information that is relevant for them.
Real-time Student Wellbeing Alerts
Automate alerts of changes in a student’s engagement to that student and relevant staff. Give academic staff back their time, so they no longer have to identify students and can just focus on providing effective support.
Generate Academic Progress Reports
Simplify stakeholder reporting with customisable csv. and pdf. document exports. Add any paper student records as attachments to the individual student profile for efficient data management.
Students track their own success
SEAtS Mobile App is a learning success tracker for students, presenting them with at-a-glance updates of their attendance and engagement metrics.
Keep Students Up To Date
Send real-time automated push notifications like safety alerts, schedule changes, and class reminders direct to student smartphones. Improve campus flow and reduce wasted class time.
Students Raise Their Hand
Give students the capacity to ‘raise their hand’ if they need assistance. Case managers are immediately notified that a student has reached out. Ensure no student’s wellbeing falls out of focus.
Manage mitigating circumstances
Regardless of staff bandwidth, give student administrators a simple solution to handle students’ mitigating circumstances requests.
Guarantee Complete Student Applications
Required fields in student applications ensure that student admins have all the information they need to process student requests. Reduce the time wasted going back and forth looking for supplementary information.
Streamline Student Request Management
Status changes update in real-time for both students and staff. From one dashboard, send email communications and assign requests to other relevant staff or faculty. Easily export student requests for review.
Who is using SEAtS Retain?
”Increasing the richness of student data helps us identify where someone might be struggling and get the right support in place early. SEAtS provide a range of functionality which goes well beyond capturing attendance.
Merran DavisChief Executive Officer, Unitec
”We pride ourselves in assisting all our students equally. Meeting our high standards means using the most innovative and effective tools. SEAtS Retain produces valuable insights that ensure all students are fully supported throughout their period of study.
Dr Adam LongcroftDean of Learning and Teaching, SMU
”SEAtS Retain will provide sector-leading capability so that we are able to proactively identify students who may be encountering difficulties in engaging with their studies.
Emily ThorntonProgression & Support Manager, City, University of London
Case management made easy!
Get a full live walkthrough of our student case management solution.