SEAtS Workflows is personalised tuition at scale. Send personalised emails to students if they fall below institutional benchmarks asking if they need help, or simply remind students to attend their online classes.
Each workflow includes actions associated with five escalation points depending on the objective. These actions can range from an email, an SMS, or scheduling a meeting.
Workflows consist of 5 stages. Any student who does not show improvement is escalated to the next stage, each stage involves ranging from automated emails through to manual interventions.
While SEAtS includes several workflows out of the box, our workflow builder allows users to focus on a particular cohort of students and monitor a range of data. Each Stage of the workflow includes an action which can be anything from alerting a faculty member through to sending an automated email to a student.