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Simplify Mitigating Circumstances Requests for Students and Staff

Overwhelmed with the increasing number of mitigating and special circumstances applications? We understand the challenges you face keeping the process equitable and fair for all students. That is why we have built a stand-alone comprehensive toolset to help you simplify the management of mitigating and special circumstances applications.

Mitigating circumstances request management with student mobile app and web dashboard with status options.

Take the Friction and Stress out of the Application Process for Students and Staff

SEAtS Mitigating Circumstances solution gives students and administration staff the cover they need to eliminate invalid or incomplete applications, insufficient student evidence, and inaccurate information.

Student creating a mitigating circumstances request via the SEAtS Mobile App
A comprehensive and easy way to make requests for special considerations. From SEAtS web or mobile apps, students can view the status of their existing requests and create new ones.
Your in-house SEAtS Admin works closely with our Customer Success team to customise your solution. Build out the reasons, statuses, and requests that define extenuating circumstances management at your institution.
From one dashboard, request management staff are able to review student’s mitigating circumstances requests. Send email communications and assign requests to other relevant staff or faculty.
Save Valuable Time. Give academic staff more time for teaching and learning and enable support teams to devote more time to student services. Reduce the need for paper-based reporting and jumping between a myriad of systems. Academic, administrative, and support staff gain weeks of their time back. For our customers, SEAtS request management solution has dramatically reduced the time and resources needed to process and approve student extenuating circumstances requests.
Remove Human Error. One of the major headaches of processing mitigating circumstances requests, is incorrect, invalid or missing information on student’s applications. Pre-populate important student data such as Student ID, Course and Module, and relevant assessments for a completely streamlined procedure. Take the strain off your administration staff and simplify their daily work lives.
Improve the Student Experiece. Streamlining the extenuating circumstances request process has benefits for both staff and students. Our solution makes it easier for students to submit one request application for multiple modules or assessments. Access to the SEAtS Mobile App means they can quickly review the progress of their applications, receive instant updates on its status and submit any relevant documents without any stress.

Make Applications and Approvals Simple for Everyone

Submitting New Applications

In the mitigating circumstances application, students are given an overview of the request process and the potential outcomes.

From here, students search for their desired module and upcoming assessment that they wish to defer. They will also have to select the reason for the request from a pre-populated list of valid reasons and produce a wider explanation of the request. Supporting documentation can also be provided by attaching it to the application.

Before the student submits the request, they will be directed to a summary page. Here they will have to make a declaration that the information they have provided is correct.

Student Approvals tab with status of mitigating circumstances requests and reasons

Managing Student Requests

Mitigating circumstances staff log into SEAtS web app and navigate to the Approvals tab. Here they will see student requests that are relevant to them waiting for review.

From there, staff can change the status of student requests to pre-determined stages along with adding comments for the student. They will also be able to send direct emails to the student if needed. If there are other staff or faculty that need to be made aware of the special considerations request, admin users can assign non-admin users with temporary access with the click of a button.

Export student requests instantly for simplified reporting.

Staff approval tab with existing students special considerations requests with mitigating circumstances application review

See SEAtS Mitigating Circumstances Solution in action!