Case Management Software in Higher Education

Promoting student wellbeing. Improving student outcomes. Driving student success.

Education Case Management Software is a digital repository to manage each interaction with students. It uses data to improve student relationships with all key stakeholders including advisors, lecturers, case workers and administrators. Moreover, individual student case management provides in-depth analysis of academic performance and progression.

Ensure student success and retention with a complete case management solution

With all information stored in a centralised dashboard, the software provides complete documentation of all cases with actions recorded for full visibility and control. Email interactions can be sent directly from the system, providing a thorough intervention history. Digital evidence can be uploaded to a case file including supporting documents, images, and notes.

SEAtS cloud-based education case management system allows stakeholders to access a case anywhere in the world, allowing immediate actionable next steps. User access to sensitive data is controlled with profiles, on an individual and job role basis. This provides efficient data compliance with users seeing only what they need to see. This includes access to sensitive case notes, reports, analytics and more.

Our student case management software is fully customisable. This includes custom workflows and reports. Dashboards can be saved so that the user is presented with suitable data for their role.

Students are monitored continuously using workflows. Emails are automatically sent to students who fail to meet pre-defined requirements. Repeat offenders are escalated using early alerts, and a case is created and assigned to advisors.

Why does your campus need education case management software?

Promote all components of a successful student progression plan. The provision and management of student support is key to ensuring positive academic outcomes.

Stakeholder access to an audit trail helps higher education institutions discover patterns in student progression, human resources and enrolment. By putting students at the center of all processes, institutions can help measure and manage how they engage with student support and success services across the campus.

Is case management software better than the alternatives?

SEAtS Case Management is a center for student wellbeing in higher education. Permanently remove information silos and eliminate blind spots. The all on one screen approach allows advisors to make informed decisions faster and more efficiently.